FAQs & Documentation

SMSPROF gives you access to temporary virtual numbers so you can receive SMS verification codes without exposing your real phone number.

Numbers are created for the verification flow: when you need an OTP, you activate a temporary number, receive the SMS, and use the code.

No. You only need an email to create an account and manage your dashboard.

Third-party services see the temporary virtual number you receive from SMSPROF, not your personal phone number.

Open the site header and choose the "Sign Up" / registration flow.

Enter your email, create a password, and verify your email address when you receive the confirmation link.

After you confirm your email verification and top up your account balance, you can purchase temporary numbers.

If you cannot buy, check that your email is verified and your balance is updated after payment confirmation.

Creating an account is free. You pay only for the numbers you activate or rent.

Prices vary by country and service — you can see the exact cost before purchasing.

SMSPROF works in any modern web browser on desktop, tablet, or mobile devices.

No app installation is required — everything is done through the website.

Activations are designed for one-time SMS verification. You buy a temporary number, wait for the SMS code, and complete the verification on the third-party website/app.

Rent keeps a number active for a longer period (days). This is useful when you expect multiple SMS messages over time for the same service.

Most SMS codes arrive within seconds. In some cases it may take longer depending on the service, country, operator, and their verification policies.

If the code does not arrive, wait a little (some services have delays) and then use the troubleshooting steps in this page.

In your personal dashboard (in the inbox for the active activation/rented number).

Copy the code exactly and paste it into the verification screen of the third-party service.

With a one-time activation, you typically receive one verification code. Once the activation expires or is completed, the number is released.

If you need to receive multiple messages, use the Rent mode which keeps the number active for a longer period.

For one-time activations, the number stays active for a limited window (usually a few minutes) until the code is received or the activation times out.

For rented numbers, the duration depends on the rental period you selected (e.g. 7, 15, or 30 days).

You select the country and service, and the system assigns an available number from that region.

Specific number selection is not available — numbers are allocated automatically for reliability.

You can add balance using cryptocurrency and card payments (where available in your region).

Payment processing is handled by third-party providers according to their own rules.

Crypto top-ups are generally final due to blockchain transaction irreversibility.

If an activation is eligible for a balance refund but you did not receive the SMS/OTP, the refund is issued as balance credit according to our refund policy.

For crypto, balance updates after blockchain confirmation.

For card payments, updates may depend on provider processing; if the balance is still not updated after the expected confirmation window, contact support with your transaction/order details.

When your case meets refund eligibility, the amount is returned as account balance credit.

Refund decisions depend on activation/delivery status recorded in the system.

The minimum amount depends on the payment method and currency you select.

You can see the minimum amount on the top-up page before confirming your payment.

We accept major cryptocurrencies including Bitcoin, Ethereum, USDT, and others supported by our payment processor.

The full list of available currencies is shown on the top-up page.

Open your cabinet/profile menu and choose "Change password".

Enter your current password and set a new one. Make sure it meets your password requirements.

Use "Forgot password" on the login screen.

We send a reset link to your email. If it doesn't arrive, check spam/junk and try again if needed.

Yes. Contact support and request account deletion.

We will handle deletion requests in accordance with the privacy policy and applicable legal requirements.

No. The third-party service only sees the temporary virtual number used for verification.

Your email remains for account management and service notifications only.

Your current balance is displayed at the top of your dashboard after logging in.

Transaction history, including top-ups and activation purchases, is available in your cabinet under the payments section.

Yes. You can log in to your SMSPROF account from any device with a web browser.

Your balance, activations, and history are synced across all sessions.

You can verify many popular apps and services that rely on SMS/OTP codes.

If you don't see a specific service, use the "Other" option or browse the categories to find the closest match.

Availability changes due to third-party platform restrictions, carrier routing limitations, and real-time demand.

If an option is unavailable, try another country or consider Rent mode when Activations are limited.

Deliverability indicates the likelihood that an SMS code arrives successfully for a specific service/country combination.

Higher deliverability typically means faster and more reliable delivery.

Pricing depends on carrier costs, number availability, and demand in each region.

Some countries have higher telecom fees, which is reflected in the activation price.

In most cases, yes. Many services accept verification from international numbers.

However, some services restrict verification to specific regions. Check the service/country combination availability before purchasing.

The "Other" option lets you receive SMS from services not explicitly listed in our catalog.

Select it when the specific app or website you need is not shown in the service list.

Wait a few minutes (some services have delayed delivery).

Verify you are checking the correct number and activation in your dashboard.

If it still doesn't arrive, cancel the activation to receive a balance refund (when eligible).

If waiting exceeds the typical delivery window, request the code again on the third-party service.

If the issue continues, cancel and try another number or country.

Some services use short expiration windows. Use the latest code from your dashboard.

Copy carefully—codes should match exactly (usually digits only).

Check your transaction status (blockchain confirmation / provider processing).

If there's no update within the expected confirmation window, contact support with your invoice/transaction ID.

Some services flag numbers that were previously used for verification. This is a restriction on the service side.

Try activating a new number — each activation provides a fresh number from the pool.

Once cancelled, the number is released and cannot be recovered.

Your balance will be refunded if the activation was eligible. You can then purchase a new activation.

We only collect the data needed to operate the Service and manage your account.

We do not require your real phone number. Third-party services only see the temporary virtual number.

No. They only see the temporary number you received for verification.

Your personal details are not shared through the SMS verification flow.

SMS content is processed to provide you with verification codes in your dashboard.

Retention and deletion are handled according to the privacy policy and operational needs.

Once your activation or rental period ends, the number is recycled back into the pool.

Any new user who receives that number in the future would only see their own messages, not yours.

Using virtual numbers for SMS verification is legal in most jurisdictions.

However, you are responsible for complying with the terms of service of the platforms you verify with, as well as local laws.