Privacy Policy

1. Introduction

SMSPROF (“we”, “us”, “our(s)”) values your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use smsprof.com (the “Website”) and when you use our service that helps you receive SMS verification messages using temporary virtual numbers (the “Service”).

The Service is intended to allow you to complete SMS-based verification on third-party websites and applications without exposing your real phone number. This Policy covers the information we process to provide the Service, deliver messages/codes to your dashboard, operate and secure our platform, and handle support and privacy requests.

2. Compliance

We handle personal data in accordance with applicable privacy and data protection laws, which may include (depending on your location):

• the EU General Data Protection Regulation (GDPR)
• the California Consumer Privacy Act (CCPA/CPRA)

Where applicable, we process information only under the lawful bases described in this Policy and implement reasonable safeguards intended to protect your data.

3. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will reflect the “Last updated” date shown on this page.

Your continued use of the Website and the Service after updates become effective means you acknowledge the updated Policy. If you do not agree with the updated Policy, you should stop using the Service.

4. Personal Data We Collect

4.1 Consent-Based Collection

Where required by applicable law, we collect and process personal data only when we have a lawful basis to do so, including where consent is required. If consent is required for a specific processing activity, we will ask for it explicitly and respect your choices. If you prefer not to provide consent (where applicable), you may be unable to access certain features of the Service.

4.2 Account Registration Data

If you create an account, we may collect and process the following data for account access and service-related communication:

• Email address (for login, account management, and service communications)
• Authentication data (for example, password data stored securely as required for account security)
• Any other information you voluntarily provide within the Service (if offered)

We also process account/session information needed to keep you authenticated and to provide access to your personal dashboard.

4.3 Service Use & Virtual Number Activations

To deliver SMS verification messages to you, we may process information related to:

• activation/order details
• the temporary virtual number assigned to you
• activation and operational status information
• message delivery metadata required to route messages to your dashboard

4.4 SMS Verification Codes / Message Content

To provide the Service, we may process SMS verification codes and/or related message content that are delivered to the temporary virtual number and presented in your personal dashboard. We use this information only for delivering the code to you, supporting activations, maintaining system reliability, and complying with legal and security requirements.

4.5 Transaction & Billing Information

When you purchase temporary virtual numbers or related Service features, we may process information required to complete transactions, including order and activation identifiers, and billing/transaction records needed for accounting or dispute handling.

Payment processing is typically performed by third-party payment providers. Where payment details are handled by such providers, they process the details in accordance with their own privacy policies and security practices.

4.6 Communications & Support

If you contact us (for example, by email or through a support flow), we may collect the content of your message and any details you provide that are needed to respond and resolve your request.

5. Third-Party Sub-Processors

We may use service providers and other third parties to help us operate the Website and deliver the Service. Depending on the provider and the specific activity, these parties may process data on our behalf (as processors) or in their own capacity.

Cloud / Hosting / Security Providers

We may use infrastructure and security providers to run and protect the Website and the Service. These providers may process technical information such as IP address, request metadata, and timestamps for security, availability, and performance purposes.

For example, we may use Cloudflare for security and delivery services. You can review Cloudflare’s privacy practices here: Cloudflare Privacy Policy.

Payment Processors

We may use payment processing providers to handle billing and transaction completion. Payment providers process payment-related information according to their own privacy and security practices.

Email & Communication Services

We may use email and communication providers to send account-related messages and support responses, and to communicate service updates.

Analytics / Monitoring (if enabled)

If analytics or monitoring tools are enabled, they may collect aggregated or device/usage-related information to help us improve performance and detect misuse. If analytics tools are not enabled, this processing may not apply.

6. Use of Your Information

6.1 Service Provision

We use the information we collect to provide the Service, including activating and managing temporary virtual numbers, delivering SMS verification codes/messages to your dashboard, maintaining activation and order tracking, providing customer support, and maintaining secure access to your account.

6.2 Fraud Prevention

We may process technical and operational information to detect and prevent fraud, abuse, and automated misuse. These measures may include monitoring usage patterns, request metadata, and related security logs.

6.3 Legal Compliance

We may use information to comply with legal obligations, respond to lawful requests, and protect our rights, safety, and property.

6.4 No Selling of Personal Data

We do not sell your personal information for monetary consideration.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights such as:

• withdrawing consent (where processing relies on consent)
• objecting to processing (where applicable)
• accessing your personal data
• correcting inaccurate or incomplete data
• requesting deletion or restriction of processing (where applicable)
• requesting information about how data is processed and shared
• data portability (where applicable)
• lodging a complaint with a data protection authority

To exercise your rights, contact us using the details in the “Contact Us” section. We may need to verify your identity before fulfilling certain requests to protect against unauthorized disclosure.

8. Cookies

We may use cookies and similar technologies to:

• keep you signed in and maintain session continuity
• remember preferences and enable functional features
• understand how the Website is used (when analytics are enabled)
• improve performance and security, including abuse detection

You can control cookies through your browser settings. If you disable cookies, some features may not work as intended.

9. Data Security and Data Breach

We use reasonable technical and organizational measures designed to protect personal data from unauthorized access, alteration, disclosure, or destruction.

However, no system is completely secure. Transmission over the internet and electronic storage can never be guaranteed as 100% safe. If a data breach occurs and notification is required by applicable law, we will take steps intended to notify affected users and/or relevant authorities as required.

10. Children

The Service is intended for adults. We do not knowingly collect personal information from minors. If you believe a child has provided personal data to us, please contact us so we can take appropriate steps.